How to Use Conversations and Recommendations

After selecting an assistant, users can continue the shopping experience through conversation-driven recommendations.

Basic flow

1. Start the conversation
2. Share needs and preferences
3. Review the recommendation results
4. Ask follow-up questions if needed

What to watch during the conversation

• Whether the guidance flows naturally
• Whether the recommendation direction matches the intent
• Whether the next question or action is easy to understand

What to review in the recommendations

• Recommended product category
• Customer-service tone
• Display language
• Whether the conversation can continue smoothly

If something is wrong

• If the conversation does not start, review Settings and Usage
• If the recommendation content is off, review the conversation settings in Models
• If the display language is unexpected, review the recommendation language setting and the first-launch selection