Assistant Selection

After setting preferences, the next step is to choose the assistant used for the conversation.

What happens here

• Review the assistant options that are displayed
• Select the assistant that best matches the customer-service objective
• Return to the previous screen if needed

Checkpoints

• The displayed candidates are the expected ones
• It is clear which assistant is currently selected
• Users can switch between multiple candidates when they exist

Operating notes

• The customer-service modes and assistant configuration prepared in the model settings are reflected here.
• If the expected candidates do not appear, review the Models settings in the Admin Console.